Reference

How 11hbajee Handles Your Personal Data

This Privacy Policy covers what data we collect when you use your 11hbajee account, how we use it, and how you can request changes or deletions.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour rights to access and deleteDirect contact path for data requests
11hbajee How 11hbajee Handles Your Personal Data
DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to review what data we hold, ask us to correct something, or request deletion of your account information, our support team handles these requests directly. Send a message through any of the channels below and include your registered mobile number so we can locate your account quickly.

Live Chat Open the chat widget in your account dashboard. Describe your data request and include your registered mobile number. We aim to respond within the same session.
Email Support Write to our support address with the subject line 'Data Request'. Include your account details and specify whether you want access, correction or deletion.
Account Settings Some data updates — like your email address or linked mobile wallet for bKash, Nagad or Rocket — can be changed directly from your account settings page without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We keep your account data protected through a combination of technical controls and clear internal policies. Here is what each part of our approach looks like in practice.

Payment Data Handling Your bKash, Nagad and Rocket transaction references are logged for withdrawal verification only. We never store your full wallet PIN or mobile banking password at any point.
Cookie and Session Data We use session cookies to keep you logged in as you move between game categories on mobile and desktop. You can clear these from your browser settings at any time.
Data Retention Period Account records are retained while your account is active and for a period afterward as required by applicable standards. Once that period passes, personal data is deleted or anonymised.
Who Can Access Your Data Only our account operations and support teams can access your personal data internally. We share data with payment processors like bKash, Nagad or Rocket only to complete your transactions.

Common Questions About Your Privacy Rights

These are the questions we get most often about how your data works on 11hbajee. If something is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, mobile number, email address and your chosen payment method — bKash, Nagad or Rocket. We also log device and session data to secure your account across sessions.

We do not sell your data. We share payment references with bKash, Nagad or Rocket only to process your transactions. No other third-party sharing happens without your explicit consent.

Contact our support team via live chat or email with the subject 'Data Access Request'. Include your registered mobile number so we can locate and compile your account data promptly.

Yes. Submit a deletion request through live chat or email. We will process it in line with applicable data protection standards and confirm once your data has been removed or anonymised.

We use session cookies to maintain your login as you switch between mobile and desktop. You can clear or block cookies in your browser settings, though some account features may not work fully without them.

Your data rights depend on your local law and eligible regions. Where Bangladesh law grants access, correction or erasure rights, we will honour those requests through our support channel.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.