What Information We Hold and Why
When you open an account, we collect your name, mobile number, email address and the payment method you choose — bKash, Nagad or Rocket. We need this to process your deposits, verify withdrawals and send you account-related messages. We do not sell your personal data to
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third parties. Payment details tied to your bKash, Nagad or Rocket wallet are stored only long enough to process and reconcile your transactions; we do not retain full wallet credentials beyond what the payment process requires. We also collect device data — your browser type, operating
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system and session timestamps — to keep your account secure across mobile and desktop. If you switch between your phone browser and a desktop session, we use session tokens, not stored passwords, to maintain continuity. All data is processed in line with applicable data protection standards.
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Because access to our platform depends on your local law and eligible regions in Bangladesh, your data rights may vary. Where local law grants you the right to access, correct or erase your data, we will honour that request through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.